FAQs
Questions and answers that make life easier.
Does my small business even need marketing, or is that only for large companies?
Yes, absolutely! Small and medium-sized businesses in particular can achieve a great deal with clever online marketing. It helps them to be found online, acquire new customers, and establish themselves in the market.
What exactly is "SEO" and why is it so important for my business?
SEO stands for search engine optimization. It helps to get your website to the top of Google and other search engines. This is extremely important because it's how potential customers find you when they search for your products or services.
My website isn't showing up on Google. Can you fix that?
Yes, that's exactly what we're here for! We optimize your website so that it's better recognized by Google. This makes it appear higher in search results and gets seen by more people.
I need a new website. Can you create it for me?
Yes, absolutely! We design and develop modern, user-friendly websites that perfectly match your needs. This allows you to present yourself professionally and attractively online.
I want to sell my products online. Can you help me set up an online shop?
Absolutely! We create tailor-made online shops that are easy to use – both for you and your customers. This allows you to successfully offer and sell your products online.
What is a "landing page" and why do I need it for my marketing campaigns?
A landing page is a special web page designed to motivate visitors to take a specific action, such as buying a product or subscribing to a newsletter. It's ideal for maximizing the results of your advertising campaigns.
Can I really acquire new customers via social media (Facebook, Instagram, TikTok) and how?
Yes, definitely! With the right content and a suitable strategy, you can reach your target audience on social media, build an active community, and convert them into loyal customers.
My logo is old. Do you also create new logos and help me with "branding" so that my brand is better received?
Yes, we develop memorable logos and a complete branding concept. This ensures that your brand becomes distinctive and leaves a lasting impression on your customers.
Can you create a complete advertising strategy for me that is tailored precisely to my goals?
Yes, that's our core competency! We analyze your situation and develop a customized advertising strategy that will guide you step by step towards your marketing goals.
Do you also do advertising that people can touch, like flyers, business cards or car advertising?
Yes, of course! We also design and produce classic print media such as flyers and business cards, as well as eye-catching outdoor advertising, for example for your car or your business facade.
I've heard AI can write texts. Do you use artificial intelligence to improve my marketing efforts?
Yes, we use AI as a smart tool to create and optimize content. This makes your marketing efforts even more efficient and targeted, and helps you formulate your message in the best possible way.
How exactly does artificial intelligence help make my website "successful"?
AI helps us better analyze your website, offer personalized content, and optimize technical details for better rankings. This leads to more visitors, higher conversion rates, and improved business results.
How long does it usually take to see results from your marketing efforts?
It depends on the specific project. Initial positive effects are often visible after just a few weeks. For more sustainable and significant successes, such as in SEO, these usually appear after several months, as we work with a long-term perspective.
How much does marketing cost with you? Can I get a fixed price quote for my project?
Costs are always individual, as every project is unique. After an initial consultation, we will gladly provide you with a transparent and non-binding quote tailored precisely to your needs and budget.
How do you measure the success of my campaigns? Will I also see the results?
Yes, we measure everything precisely and place great value on transparency! You will receive regular reports with clear figures and analyses, so you can see at any time what successes your marketing measures are achieving and how your investment is paying off.
Can you help me if someone has written a bad review about my company on Google?
Yes, we actively support you in reputation management. We help you respond appropriately to reviews and, if necessary, have unfair or false reviews deleted to protect your good online reputation.
How do you ensure that my company appears at the top of Google search results, especially locally?
We optimize your Google business profile in detail and implement targeted local SEO measures. This makes it easier for customers in your area to find you and helps you appear higher in local search results.
Do you also offer support and maintenance after my website or online shop is finished?
Yes, absolutely! We won't leave you on your own after the launch. We offer ongoing support, technical maintenance, and regular updates to ensure everything runs smoothly and your digital presence is always up-to-date.
Do you offer an initial consultation to see how you can best help me?
Yes, absolutely! Contact us for a free initial consultation. We'll discuss your goals, analyze your current situation, and find the best individual solutions for your success.
How do I know that your work is good and that I can trust you?
Our many years of experience, the successes of our clients, our positive customer reviews on platforms like Google and Trustpilot, and our transparent working methods speak for themselves. We always work in a results-oriented manner and in your best interest.
Google reviews: Are there any costs associated with evaluating my reviews?
No. The initial analysis and evaluation of your Google or Trustpilot account by our software is completely free of charge. We will provide you with a no-obligation list of which reviews are vulnerable to challenge.
Google reviews: Does submitting an inquiry automatically create a contractual obligation?
Not at all. An inquiry or consultation is completely non-binding. A contract only comes into effect when you actively sign our detailed cost estimate.
Google reviews: How much does it cost to delete a single Google review?
We work with a fair tiered model for individual billing:
Up to 100 reviews: €25 each
Up to 200 reviews: €20 each
Up to 300 reviews: €15 each
Over 300 reviews: €10 each
Subscriptions start from just €9 per review
All tiered prices are subject to VAT.
Google reviews: Do you also offer a subscription model?
Yes, our exclusive service. For €399 per month, 20 deletions per month are included. Personal on-site consultations and travel expenses are also included. Individual deletions in this model only cost a €9 processing fee, and only after the 21st review of the month.
Google reviews: Do I have to pay in advance?
No. With per-review billing, you only pay after successful deletion. We bill you individually – so you bear no risk.
Only the subscription fee is due on the 1st of each month. The service begins upon receipt of payment.
Google reviews: How long does it take for a review to disappear?
Deletion typically occurs within 3 to 10 business days. In complex cases, if Google or the author resists, it can, in rare exceptions, take up to 8 weeks.
Google reviews: Is the process 100% legally compliant?
Yes. We use our own tools for analysis and categorization. The actual legal review and submission of the deletion requests is handled by our specialized partner law firms. We strictly adhere to applicable law.
Google reviews: Why don't you delete 4-star reviews?
Our company policy is clear: 4 stars are considered constructive criticism. We believe in authenticity. Criticism is an opportunity for improvement, while we protect you from unjustified defamation (1-3 stars).
Google reviews: Do you delete the reviews yourself?
No, nobody except the platform itself can and may not do that. We (or our partner law firms) prepare the legal justification so thoroughly that Google or other portals are obligated to carry out the deletion.
Google reviews: What happens if a review cannot be deleted?
For content that cannot be legally deleted, we offer strategies for active management. In exceptional situations, we can also help promote authentic positive reviews from real users to stabilize your profile.
Google Reviews: What is a complaint website?
This is a tool we offer that allows your customers to send feedback directly and internally to you. This way, dissatisfaction doesn't end up publicly online, but goes directly to your management for internal clarification, completely anonymously.
Google reviews: Are in-person appointments possible?
Yes, that's our strength. We offer in-person consultations at your company throughout Germany. Alternatively, we also offer appointments via Zoom, WhatsApp video, or telephone.
Google reviews: How can I contact you?
We are available 24/7. Our hotline is open around the clock, Monday to Sunday. You can also reach us anytime via email or WhatsApp.
Google reviews: What are the costs for consultation without a subscription?
If you do not choose a subscription model, we will charge for consultations at a minimum of three hours at €79 per hour (plus VAT) as well as a travel allowance of €0.20 per kilometer driven.



